Letter

Writing letters and memos are essential elements of business communication. Letter and memos can be sent manually through ordinary post. Nowadays we use the e-mail to transmit this information electronically, a channel that is faster and easier to manage than manual posting.

Key Principle for writing letters and memos

1. Keep letters and memos short, ideally a single page, or two pages at most
2. Get to the main point in the first paragraph
3. If you want to make another main point, send another memo or letter
   

Letters are generally used for external communication - you send a letter to someone. Business letter usually follow a specific format or structure. Having a consistent format means that anyone who is reading your letter will find exactly the same kind information that is expected.